Course Objective:
On completion of this course, participants will be able to adopt systematic approaches in managing problems and making decisions in a technical environment.
Course Outline:
The knowledge and skills covered in this module include:
Knowledge:
-
Main components of workflow (i.e. Equipment, system, process, etc.) and data collection points
-
Types of problem solving tools (i.e. IS/IS-NOT, ‘Differences and Changes’, Design of Experiments, Fish-Bone Diagram, etc.)
-
Types of assessment and selection tools (i.e. Pro-Con analysis, Cost-Benefit analysis, etc.)
-
Organisational Approval Procedures
-
Types of implementation methods (i.e. Process change, equipment re-design, training, specifications, etc.)
-
Usage of monitoring tools (i.e. Templates, measuring equipment, charts, etc.)
Skills:
-
Determine sources of variation, through data collection
-
Diagnose problem and define root cause
-
Verify root cause
-
Propose a technical solution
-
Implement technical solution
-
Monitor the effectiveness of technical solution
-
Update technical specifications
For Whom:
Suitable for Engineers, Professionals, Managers and Executives (PMEs).
Entry Requirements:
Participants are assumed to:
-
Have an in depth knowledge of their organisational work processes;
-
Have presentation skills;
-
Have good knowledge of workplace quality control systems;
-
Have good knowledge in using statistical process control tools and techniques;
-
Be able to apply effective problem-solving techniques;
-
Be able to apply effective leadership skills in managing and leading co-workers;
-
Be able to listen, read and write English at a proficiency level equivalent to the Workplace Literacy (WPL) Level 8-Proficient (“A” Levels and above);
Essential Requirement:
Participants are required to bring their personal laptop for the work assignment.
Training Medium:
This course is conducted in English.
Training Methodology:
This course is delivered through lectures, discussions and case studies.
Assessment Methodology:
A work assignment and presentation is conducted at the end of the course.
Certification:
A Certificate of Proficiency will be awarded to participants upon completing and passing the assessment. Otherwise, a Certificate of Participation will be issued to those who attained a minimum attendance of 75%.
| Funding Available | Nett Course Fee Payable
|
| UTAP (Call to Enquire) | S$784.80 |
-
Fees stated are for a class size of 10 pax and above. For class size of less than 10 pax, kindly call Electronics Industries Training Centre (ELITC) to enquire.
-
Fees stated are non-member rate. For member rate, kindly call Electronics Industries Training Centre (ELITC) to enquire.
-
All courses listed, except for the following, are eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.
-
Public Speaking & Presentation
-
Empowered Leadership: Mastering the New Gen Leadership
-
Strategic Leadership: Navigating the New Gen Landscape
-
Excel Fundamentals
-
Essential Skills for Engineers: Quality Systems, Data & Project Management
-
A non-refundable registration fee of $20.00 is payable upon registration.
-
ELITC reserves the right to cancel any classes due to unforeseen circumstances. In such cases, a full refund of fees will be made.
