Welcome To ELITC......your first stop in employee training

Are you struggling to keep up with the demands of today’s fast-paced business environment? Do you find that your organization’s lean operations, with one person juggling multiple responsibilities, are leading to suboptimal results and employee burnout? Are limited resources holding your company back from reaching its full potential and seizing new opportunities? Perhaps outdated processes, misaligned goals, and inconsistent communication are creating inefficiencies and confusion within your organization, leaving you feeling stuck Or maybe your business is grappling with the challenges of integration and automation, struggling to stay ahead in the ever-evolving digital landscape.

We understand the challenges that modern businesses face and are committed to helping you overcome these obstacles. Through technology transformation and tailored solutions, our expert consultants will work closely with you to identify and address the unique challenges your business encounters. With our targeted guidance in workforce optimization, Lean methodologies, and digital integration, we empower your organization to conquer hurdles such as lean operations, resource constraints, process inefficiencies, and digital disconnection, paving the way for a thriving and competitive future. Partner with us and embark on a transformative journey that will redefine your business’s approach to efficiency, innovation, and growth.

Mr. Oh Eng Kiong, highly skilled in training solutions and human capital development, brings a diverse educational background, including a Master of Business Administration, and 40 years of industry experience to the table. As the founder of a well-regarded consultancy firm, he has played an integral role in the training and development of workforces across Asia, building a solid foundation in optimizing workforces.

His notable certifications include being a Registered Management Consultant, holding a WSQ Diploma in Adult and Continuing Education, and a WSQ Advanced Certificate in Training and Assessment. As a TVET consultant and curriculum design specialist, Mr. Oh has managed and led international consultancy projects in various countries, such as Mongolia, Indonesia, Thailand, Myanmar, Timor Leste, and India, showcasing his extensive expertise in the field.

In recognition of his outstanding contributions, Mr. Oh received the SP Excellence In Teaching Award in 2014. With a track record of successful workforce capability development consultancy projects for numerous organizations, he is well-equipped to provide exceptional training solutions and consultancy in staff and human capital development.



  • Systematic staff development strategies
  • Enhancing training efficacy
  • Assessing & measuring training outcomes for improved business performance

Mr. Chang Keen Weng is a highly accomplished and results-driven professional with a wealth of expertise in Quality Management and Productivity Improvement. With a stellar academic background and a diverse set of certifications, he has earned a reputation as a sought-after consultant. Over his 30 years of experience, Mr. Chang has a proven track record of successfully implementing various improvement programs and consulting for diverse industries. His profound knowledge and ability to implement successful improvement programs have made him a valuable asset to numerous organizations worldwide.

Some of Mr. Chang’s notable certifications and achievements include:

  • Master of Science in TQM (Honours) from University of Wollongong
  • Post-Graduate Diploma in Engineering Management from MDIS
  • Bachelor of Science from National University of Singapore
  • Senior Practicing Management Consultant & Bilingual Chinese PMC (Singapore Business Advisors & Consultants Council – SPMCC)
  • Certified Productivity Consultant – with emphasis on Food, Hotel and Retail Services (SGPC – JPC)
  • Approved Lean Six Sigma Black Belt & Green Belt Instructor (ASQ)
  • Approved Business Excellence Consultant (Enterprise Singapore)
  • Manufacturing Productivity Associate (SIMTech – A*STAR)
  • Certified Digital Productivity Consultant (SIRS – SGPC)
  • Certified SSG Developer – WSQ Diploma in Adult and Continuing Education (DACE)
  • Certified SSG Trainer & Assessor – WSQ Advanced Certificate in Training and Assessment (ACTA)

Mr. Chang’s extensive industrial experience spans more than two decades, during which he has undertaken over 300 consulting engagements. He has successfully consulted, trained, and audited businesses in diverse sectors, such as hotel, retail, food manufacturing & serving, high volume manufacturing, precision engineering, medical, oil & gas, chemical process engineering, marine & offshore engineering, construction, private educational organizations, logistics, warehouse management, and the service industries.



  • Total Quality Management (TQM)
  • 8D Method
  • Root Cause Analysis
  • Quality Control Circle (QCC)
  • Systematic Problem Solving
  • Statistical Process Control (SPC)
  • Design of experiments (DOE)
  • Failure Mode and Effects Analysis (FMEA)
  • Measurement System Analysis (MSA)

With over 25 years of experience working with local SMEs, MNCs, and transnational companies across various industries in Singapore and major business cities worldwide, Mr. William Toh is a sought-after expert in devising innovative strategies and solutions for businesses in today’s dynamic environment. William’s advice and consultation have led numerous organizations to automate their workflows and streamline processes, resulting in reduced costs, improved communication, enhanced security protocols, and increased transparency of data and information. His proficiency in delivering tailored project-based interventions, public programs, and consulting services spans sectors such as retail, banking, manufacturing, information technology, telecommunications, corporate universities, government agencies, and food services.

Throughout his career, Mr. William Toh has amassed an impressive array of qualifications, including an MBA, a Master of Science in Social Sciences (Human Resource Management), and certifications in Digital Business, HR, and Training & Development. This broad educational background allows him to address real-world business challenges and applications effectively. As a certified facilitator and consultant for renowned providers and corporate universities, he has contributed to the success of organizations like Standard Motorola, General Electric, Siemens, Singtel, Standard Chartered Bank and IBM.

Some of Mr. William Toh’s notable certifications and achievements include:

  • Certified Retail and Digital Productivity Consultant
  • Retail Digital Productivity Specialist Certification
  • Certified Career Advisor
  • Certified Information Systems Auditor (CISA)
  • Advanced Certification in Data Protection Operational Excellence
  • Certified Executive Coach
  • Certified Digital HR Specialist
  • Registered Management Consultant Certification


With a wealth of experience and expertise in business synergy, technology harmonisation, and enterprise evolution, Mr. William Toh is an invaluable resource for organizations seeking to adapt and excel in the ever-changing business landscape. His guidance has consistently led to significant operational improvements, empowering businesses to thrive in a competitive market.


• Business (B2B) Integration

• Digital Integration & Business Transformation

For outsourcing or consultation for solutions, please contact us at:

Tel: (65) 6483 2535 Opt. (1)​ or ​
Email: emarketing@elitc.com