Course Objective:
On completion of this course, participants will be able to recognise the importance of inclusiveness, demonstrate the use of emotional intelligence and resilience to handle diversity in the workplace, and monitoring one’s actions in handling diversity.
Course Outline:
This course will cover:
Knowledge:
- Types of diversity markers
- Diversity challenges and opportunities
- Aspects of emotional intelligence
- Methods to demonstrate resilience
- Methods to monitor own actions in handling diversity
Abilities:
- Recognise the importance of inclusiveness when working in a diverse environment
- Apply emotional intelligence when interacting with team members and customers in a diverse environment
- Demonstrate resilience when faced with challenges in a diverse environment
- Monitor own actions in handling diversity
For Whom:
Suitable for new hires, front-line workers, staff in operational roles, and individuals in professional/talent positions with/without supervisory responsibilities.
Entry Requirements:
Participants are assumed to:
- Should have basic knowledge of maths and statistics;
- Be able to listen, read and write English at a proficiency level equivalent Workplace Literacy (WPL) Level 4 Low Intermediate (Lower Secondary) and above; and
- Be able to manipulate numbers at a proficiency level equivalent to Workplace Numeracy (WPN) Level 4 Low Intermediate (Lower Secondary) and above.
Training Medium:
This course can be conducted in English or Mandarin.
Training Methodology:
This course is delivered through lectures, self-reflections, group activities – role-plays, group discussions.
Assessment Methodology:
Practical performance – role play is conducted at the end of the course.
Certification:
A Certificate of Proficiency will be awarded to trainees upon completing and passing the assessments. Otherwise, a Certificate of Participation will be issued to those who attained a minimum attendance of 75%.
| Course Title | Code | Training Hours | Nett Course Fee Payable
|
| Diversity & Inclusivity in the Workplace (Level 1) | DIW-L1 | 14 Hours
| S$436.00 |
- Fees stated are for a class size of 10 pax and above. For class size of less than 10 pax, kindly call Electronics Industries Training Centre (ELITC) to enquire.
- Fees stated are non-member rate. For member rate, kindly call Electronics Industries Training Centre (ELITC) to enquire.
- All courses listed except for the following are eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.
- Public Speaking & Presentation
- Empowered Leadership: Mastering the New Gen Leadership
- Strategic Leadership: Navigating the New Gen Landscape
- A non-refundable registration fee of $20.00 is payable upon registration.
- ELITC reserves the right to cancel any classes due to unforeseen circumstances. In such cases, a full refund of fees will be made.
