Coaching Skills

Synopsis:

Workers need to be trained quickly and continuously to cope with changing new technologies. Although this can be achieved through On-the-Job training (OJT), companies need line trainers who can effectively coach one-to-one at the work place. Trained supervisors, line trainers, or good coaches are critical to the success of implementing OJT effectively.

This course utilises the workshop approach whereby participants will learn how to prepare, demonstrate, monitor skill practices and schedule follow-ups for effective implementation of OJT. It will also highlight the importance of motivation and interpersonal interaction to improve performance.

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    Course Objective:

    On completion of this course, learners will be able to:
    • Define the term Coaching
    • List the benefits of systematic and structured coaching
    • List the roles of a coach
    • Carry out the proper steps in coaching
    • Improve employees’ performances through coaching

    Course Outline:

    This course will cover:
    • Definition of the term Coaching
    • Benefits of structured coaching
    • Roles of a coach
    • Understanding the trainees
    • The four steps towards effective coaching
    • Applying proper coaching techniques
    • Improving employees’ performances
    • Skills practice/ Video case studies/ Project presentation

    For Whom:

    Suitable for Line Leaders, Supervisors, Instructors and Experienced Operators.

    Entry Requirements:

    Participants are assumed to:
    • Be able to listen, read and write English at a proficiency level equivalent Workplace Literacy (WPL) Level 3 High Beginning (PSLE) and above; and;
    • Be able to manipulate numbers at a proficiency level equivalent to Workplace Numeracy (WPN) Level 3 High Beginning (PSLE) and above.

    Training Medium:

    This course can be conducted in English/Mandarin.

    Training Methodology:

    This course is delivered through lectures, group activities and role-play.

    Assessment Methodology:

    Skills Practice and written test are conducted at the end of the course.

    Certification:

    A Certificate of Proficiency will be awarded to trainees upon completing and passing the tests. Otherwise, a Certificate of Participation will be issued to those who attained a minimum attendance of 75%.
    Funding AvailableNett Course Fee Payable
    UTAP (Call to Enquire)S$272.50
    • Fees stated are for a class size of 10 pax and above. For class size of less than 10 pax, kindly call Electronics Industries Training Centre (ELITC) to enquire.
    • Fees stated are non-member rate. For member rate, kindly call Electronics Industries Training Centre (ELITC) to enquire.
    • All courses listed except for the following are eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP.
      • Public Speaking & Presentation
      • Empowered Leadership: Mastering the New Gen Leadership
      • Strategic Leadership: Navigating the New Gen Landscape
    • A non-refundable registration fee of $20.00 is payable upon registration.
    • ELITC reserves the right to cancel any classes due to unforeseen circumstances. In such cases, a full refund of fees will be made.

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