How to shift from reactive problem-solving to proactive quality control?

 

Sypnosis:

Are Costly Errors and Rework Draining Your Operations?

When frontline staff lack quality control skills, small daily mistakes quickly snowball into compliance issues, delayed outputs, and wasted money.

Stop preventable errors with the Apply Quality Systems (Blended) SFw course. This targeted 16-hour module equips operational-level staff to turn strict quality standards into a seamless daily habit, ensuring work is done right the first time.

What Your Team Will Master:

  • Precision & Compliance: Accurately interpret work instructions, organizational policies, and product specifications to eliminate daily guesswork.
  • Defect Detection: Master the types and usage of quality system tools and equipment to catch errors early.
  • Problem Resolution: Learn the exact organizational procedures for detecting, reporting, and resolving non-conformities before they escalate into major issues.
  • Continuous Improvement: Shift from being reactive to proactive by learning how to maintain quality and provide constructive feedback for operational improvements.

Equip your frontline to protect your bottom line!

Ready to stop preventable errors from draining your operations? Sign up for our “Apply Quality Systems” course today and empower your frontline to get it right the first time!

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    Apply Quality Systems (Blended) SFw

    Course Objective:

    On completion of this module, learners will be able to practice the skills and knowledge in the quality system and apply them in their daily workplace.

    Course Outline:

    The knowledge and skills covered in this module include:

    Skills:

    • Plan daily work to meet quality system requirements
    • Carry out daily work to meet quality system requirements
    • Maintain work quality
    • Improve work quality

    Knowledge:

    • Organisational quality systems, procedures and policies
    • Interpretation of work instructions
    • Applicable product, process and quality specifications
    • Types and usage of quality system tools and equipment
    • Types and interpretation of quality records
    • Legislative and industrial framework for quality
    • Organisational procedures for detecting and reporting non conformities
    • Organisational procedures for detecting, reporting and resolving non compliances
    • Organisational procedures for providing feedback for quality improvement

    For Whom:

    Suitable for operational level.

    Entry Requirements:

    Participants are assumed to:
    • Be able to listen, read and write English at a proficiency level equivalent Workplace Literacy (WPL) Level 3 High Beginning (PSLE) and above; and;
    • Be able to manipulate numbers at a proficiency level equivalent to Workplace Numeracy (WPN) Level 3 High Beginning (PSLE) and above.

    Training Medium:

    This module can be conducted in either English or Mandarin.

    Training Methodology:

    This module is delivered through e-learning, lectures, group activities and demonstration.

    Assessment Methodology:

    Practical and oral/written assessments are conducted at the end of the training module.

    Certification:

    An individual who completes a module will be awarded a Statement of Attainment (SOA).
    SCs and PRs
    SkillsFuture Funding (Baseline)    		MemberNon-Member
    Full Course Fee$280.00$300.00
    Amount of Funding$140.00$150.00
    Net Course Fee Payable (Inclusive of 9% GST)$165.20
    		$177.00
    Employer-sponsored / Self-sponsored SCs aged 40 and above
    SkillsFuture Midcareer Enhanced Subsidy    		MemberNon-Member
    Full Course Fee$280.00$300.00
    Amount of Funding$196.00$210.00
    Net Course Fee Payable (Inclusive of 9% GST)$109.20$117.00
    SME-sponsored local employees (SCs and PRs)
    SkillsFuture Enhanced Training Support for SMEs    		MemberNon-Member
    Full Course Fee$280.00$300.00
    Amount of Funding$196.00$210.00
    Net Course Fee Payable (Inclusive of 9% GST)$109.20$117.00
    Foreigners and others
    (not eligible for funding)    		MemberNon-Member
    Full Course Fee$280.00$300.00
    Net Course Fee Payable (Inclusive of 9% GST)$305.20$327.00
    • Course Reference No. TGS-2020503730.
    • NTUC members can enjoy up to 50% funding (capped at $250 per year) under Union Training Assistance Programme (UTAP).
    • A non-refundable registration fee of $20.00 is payable upon registration.
    • ELITC reserves the right to cancel any classes due to unforeseen circumstances. In such cases, a full refund of fees will be made.

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