Code: CoPNT

Duration: 7 Hours


Network packet analysis is a technique used to view, in real time, the raw data sent and received over a network interface. This is useful for troubleshooting network configuration and network application problems.


Course Objective:

On completion of this course, participants will be able to:

  • Analyze network functionality and performance in various environments under different conditions.
  • Identify the primary sources of network performance problems.
  • Identify and troubleshoot the most common causes of performance problems in TCP/IP communications.


Course Outline:

This course will cover:

  • The process of systematic troubleshooting
  • The causes of wireless network failure
  • Common tools used in network troubleshooting
  • Network preventive maintenance
For Whom:

Suitable for those who want to know the ways to troubleshoot their network.

Level of Proficiency:



Entry Requirements:

Participants are assumed to:

  • Have a basic knowledge of computers and networking;
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System (ESS) level 4 and above;
  • Be able to read and write English at a proficiency level equivalent to ESS level 4 and above; and
  • Be able to manipulate numbers at a proficiency level equivalent to ESS level 4 and above.

A Certificate of Proficiency will be awarded to participants upon completing and passing the test.