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Student Services

 

  • Rules and Regulations
  • Student Contract
  • Student Protection Scheme (SPS)
  • Accuracy of Information
  • Student Confidentiality Statement
  • Payment
  • Course Withdrawal and Refund of Fees
  • E-Learning Service
  • Student Attendance
  • Employment
  • Accommodation
  • Student Counselling Services
  • Career Prospects
  • Feedback
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    Rules and Regulations

    Being a student of ELITC, it is vital that you follow the rules and regulations of ELITC. For a list of Do's and Don'ts, please refer to Annex C.

    Singapore law is known for being strict. Therefore, it pays to understand the special features of the law, and what are the definite no-no's over here. You can find more information from the link: http://www.singaporeedu.gov.sg/htm/liv/liv09.htm.

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    Student Contract

    All students are required to sign a contract. You can find a sample copy of our contract here.

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    Student Protection Scheme (SPS)

    ELITC hereby confirms and undertakes to the students that it has in place a Student Protection Scheme (the "SPS") as stipulated by the Consumers Association of Singapore (CASE) by way of a Student Tuition Fee Account (Escrow) pursuant to the terms and conditions of the CASE-PEO Agreement.

    This SPS is available to local students in the event they choose to opt into the SPS.

    For more information with regards to the SPS, please visit CaseTrust website at www.case.org.sg/casetrust5.htm.

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    Accuracy of Information

    Please inform our customer service staff of any changes to your personal data.

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    Student Confidentiality Statement

    ELITC is committed to maintaining the confidentiality of every student's personal information and undertakes not to divulge any of the student's personal information to any third party without the prior written consent of the student or required by law. 

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    Payment

    We accept payment by cash, cheque, Nets or cash card. 

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    Course Withdrawal and Refund of Fees

    Fees are payable upon confirmation of courses. Students withdrawing after the commencement of courses are liable to pay fees regardless of their attendances.

    Refund of payment will be determined by the effective date of the withdrawal. The refund policy is as follows:

    At least 2 weeks before commencement of the course 100% refund of course fees
    Less than 2 weeks before commencement of the course 50% refund of course fees
    After commencement of the course No refund

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    E-Learning Service

    Students taking the NITEC Electronics (Computer & Networking) course will be issued each a username and unique password to enable them to access e-Learning. Students who do not own a computer at home or do not have access to computers at their work places can use the facilities at ELITC to access their e-Learning.

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    Student Attendance

    For international students, according to the Immigration Act (Chapter 133), Regulation 21 - Security Bond, they must not be absent for a continuous period of seven days or more or that the percentage of attendance for the course in any of the month is 90% or below without any valid reason. Otherwise, they shall surrender the Student's Pass for cancellation.

    If a student is unable to attend school due to illness or unforeseen circumstances, ELITC must be informed. For medical reasons, ELITC accepts medical certificate from a registered medical practitioner, on condition that the medical certificate must reflect the date that the student was absent.

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    Employment

    Full-time students are strictly not allowed to engage in any form of employment, whether paid or unpaid, or in any business, profession or occupation in Singapore during the validity of the Student's Pass unless with consent in writing from the Controller of Immigration. Violators will be prosecuted by law.

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    Accommodation

    ELITC's Student Services Department assists its international students to find accommodation while they are studying at ELITC.

    If you require any assistance in looking for accommodation, please email us at elitc@singnet.com.sg.

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    Student Counselling Services

    ELITC supports student welfare and provides convenient needs where possible. Our extended  services include counselling, loaning of tools and other general services like lost and found etc.

    If any of our students need a helping hand or just need someone to talk to, the counsellors at the office are always ready to offer them a listening ear.

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    Career Prospects

    Most students of ELITC are employed in the electronics manufacturing workforce. Students who graduate and obtain the full NITEC Certificate in Electronics (Computer & Networking) have more opportunities to advance their career to supervisory positions. Moreover, their knowledge and skills can help to add value to their organisation.

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    Feedback

    We always welcome your feedback. If you would like to make suggestions, complaints or have compliments for us, please call on our general line or email us by using our feedback form. We will get back to you within 3 business days. Some problems are very quick to resolve; while others may take a little longer. However, we will reach a final decision within three business weeks.

    We hope that we are able to resolve all complaints amicably. However, you can refer to CASE Mediation Centre if you feel that you need additional help with mediation: www.case.org.sg.

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    ELECTRONICS INDUSTRIES TRAINING CENTRE (ELITC) Copyright © October 2008