MF-COM-303E-1
Code: SWIP
Duration: 16 Hours
Synopsis:
This module is developed to enable learners to acquire knowledge and skills in planning, implementing and standardising work improvement processes at their workplaces.
Objective:
On completion of this module, learners will be able to supervise work process improvement in their workplaces.
Outline:
The knowledge and skills covered in this module include:
Skills:
- Plan work improvement activities
- Implement work improvement processes
- Standardise improved work processes
Knowledge:
- Organisational goals
- Team’s key performance indicators
- Principles of continuous process improvement
- Communication modes and barriers
- Roles and responsibilities of work teams
- Resources requirements for work teams
- Importance of an action plan
- Structure of an effective action plan
- Applications of continuous process improvement techniques
- Purpose of control mechanisms
- Ways to resolve issues related to implementation of improvement activities
- The purpose of training and facilitating the work teams
- Methods of evaluating the work teams’ results
- Format of a report
- Purpose of documenting changes in work processes
- Types of stakeholders
Training Medium:
This module is conducted in English.
Training Methodology:
This module is delivered through e-learning, lectures, group activities and demonstration.
Assessment Methodology:
The assessment is conducted through oral/written assessment, work assignment and presentation.
Certification:
An individual who completes a module will be awarded a Statement of Attainment (SOA). If an individual completes the required number of modules at the various levels, he/she will be awarded a WSQ Qualification / WSQ Certificate.
For Whom:
Suitable for Line or Team Leaders, Technicians, Supervisors and Engineers.
Entry Requirements:
Participants are assumed to:
- Have completed ‘O’ Level or equivalent; or
- Have the ability of:
- Basic knowledge of the Singapore Workplace Safety and Health requirements;
- Follow written and oral work instructions;
- Listen, read and write English at a proficiency level equivalent to the Employability Skills System (ESS) level 5;
- Manipulate numbers at a proficiency level equivalent to Employability Skills System (ESS) level 5.
Essential Requirement:
Participants are required to bring their personal laptop for the work assignment.